Technical FAQs
Direct answers for packaging engineers, quality and export teams.
What is a custom export crate?
A wood package engineered to a specific cargo mass, envelope and lift method for international movement, not a stock box selected by habit.
Do custom crates need ISPM-15 marks?
Solid wood packaging material used internationally generally needs treatment and IPPC marks where destinations enforce ISPM-15.
Open crate or closed case?
Closed cases add weather shell. Open crates need a separate weather and corrosion system for ocean legs.
Can I order custom timber without climate design?
You can, but ocean metal programmes still need free volume and moisture design. Timber alone is incomplete.
What drives custom crate cost?
Mass, base design, on-site work, materials stack and documentation. See the packing cost guide.
How do you stop free volume tears inside custom crates?
Edge guards, immobilisation and nail routing so fasteners do not puncture barrier bags.
Are knock-down custom crates acceptable for export?
Yes when joint strength and reassembly QC are designed and wood marks remain valid.
Where does VCI go in a custom crate?
On metal free volume after dry clean, protected from edges and nails.
What marks belong on the case?
Mass, lift points, orientation, case ID matching packing list and ISO 780 handling symbols practice.
How is custom different from catalogue crates?
Custom starts from measured cargo and dynamic factors. Catalogue defaults often miss COG and clearances.
What quotes should be rejected?
Quotes without mass, lift method, wood mark plan, immobilisation and free volume plan for bare metal.
Where does flat-rack change the design?
Weather system and securing become primary. See flat-rack machinery packing.